We Help Amazon Sellers
Increase Profits by $40k - $400K in 12 months or less
WITHOUT EXPENSIVE VA'S, HIGH FEES OR HIDDEN PROCESSES
Do you implement these 3 steps in your reimbursement strategy?
Join 5,000+ Sellers who have increased profits by over $48 Million...
CFO of Top 100 FBA Seller Blown Away With the Results.
"Seller Locker gave me the clarity I was missing into the business. I couldn't believe they uncovered $100K in lost profits."
"We didn't even know we were losing money...but with the help of SellerLocker...we stopped the leaks"
Case Studies
Amazon Seller Case Study:
Amazon Keeps Denying My Claims
Results:
Recovered $350,000 in just 3 months
Before:
Abe was using a service provider to manage reimbursements. Although he was recovering a few thousand dollars, a lot of the bigger claims were getting denied, and he starting following up with Amazon on his own. This was getting in the way of his day to day operations, and he came to us looking for help.
After:
Abe now uses the prep section and the automatic responder to manage all of his claims. This has helped him recover over $350K in just 3 months. He was able to clean up everything that was previously denied, and he has the right systems in place to deal with these in the future.
"When selling high ticket products missing inventory could potentially take down our business. Seller Locker brought to light to this overwhelming fear that we had. Every transaction/discrepancy is displayed to us in our dashboard where we can upload documents and submit with one click. Having proper documents and using their responder is why we are capable of winning even the biggest claims. We won a $80,000 case with just one click."
Abe Harary, Ecomm Director, Batteriesplus.com
Account Overview
Time of sign uP
Agency Case Study:
Amazon Seller Agency
Results:
Maximizing Profit Margins for All Their Clients
Before:
Before Seller Locker, our sellers were pleading with us for a solution to help them with reimbursements. We couldn't sign up for a 3rd party service because it would be our responsibility if anything went wrong. We needed an in-house solution so we can maintain control. Developing our own solution proved to be too expensive and wasn't allowing us to focus on doing what we do best. Our sellers were growing impatient and we didn't know where to turn.
After:
A relative of mine recommended Seller Locker. We were blown away with the level of transparency they offered. After beta testing a few clients we rolled out Seller Locker on all of our accounts. We are now able to offer our clients a dozen additional services without adding any strain on our team. We've worked with them for some custom build outs and now it fits perfectly into our day to day workflow.
"As an agency we usually have to build our own tools because the solution has to fit for all of our sellers. We are also responsible for these accounts and can't take risks outsourcing the job. My cousin recommended giving Seller Locker a try, 2.5 years later I can say its been one of the most fruitful partnerships I made in my business. We are increasing our sellers profits, they are recovering a ton of money, the tool does all the heavy lifting, and our sellers love us for it. Seller Locker allowed us to take on this massive project without having to expand our team!"
Lenny Ash, VP of Sales, MediaMix Distribution
Watch the Testimonial
Amazon Seller Case Study:
Overcharged Fees Were Draining My Profits
Results:
Increased Profit Margins in My Business by Nearly 30%
Before:
I was very focused on increasing sales and launching new products. As a one man show I was very overhwelmed with all the day to day tasks and constantly getting pulled in all directions. My total sales were growing however my end of the day net profits weren't near what was needed for this business to keep running. I needed to find the holes in my business or risk losing everything I've worked so hard on.
After:
100% of my SKUs are being audited by Seller Locker and are being corrected as soon as overcharges happen. Seller Locker was able to go back 18 months and recoup $75K for us. As a young business this was huge. We took the money, went deeper in inventory and expanded our catalog. My factories now use the tool to redevelop our packaging. The tool shows us the best way to ship our products, always ensuring we are in the lowest shipping tiers.
"Seller Locker corrected every SKU that was getting overcharged. After that I was able to use the FBA Calculator to bring down my packaging size and increase my profits by 30%. With these profits I was able to reduce my list price & get ahead of my competition."
Charlie Dana, Owner - Vittorino
Watch the Testimonial
Package Change Proof
Proof of
change
Fee
Fluctuations
Won
Cases
Amazon Seller Case Study:
Obsessed with Automation
Results:
Completely Streamlined the Process
Before:
We spend hundreds of hours and thousands of dollars a month developing our own tools. After trying a few providers, we weren't happy with the results and felt it was time to develop our own system. After creating a few beta versions we learned that reimbursements is way more complicated than we thought. Between FBA fees, responding to claims and Amazon's constantly changing policies we gave up. This turned into an endless pit of investment. We heard about Seller Locker and hoped for a better experience.
After:
To our surprise Seller Locker was nothing we've tried before. They gave us the tools we needed to streamline every step of the process. Now we have a full view into our account and taking action is incredibly simple. What used to take 3 employees spending a few hours a week and failing.
Turned into a self running system where a manager checks in once a week and our results have 5x.
Today we are at $150,000 recovered and 100% in control.
"Our company is very focused on automation and making our business more efficient. Managing reimbursement was a very manual process exhausting a lot of our resources. We knew our team wasn't doing the best job. We had many leaking points and hiring another employee would cost more than we saved. We met Seller Locker and them being a software company was a perfect fit. We handpicked the tools that worked perfectly for our business. Now with 15 minutes a week our team is recovering tens of thousands a month and things couldn't be more simple."
Leon Betesh, President, Beckstar Brands, LLC
Watch the Testimonial
Proof of Results
Overcharged fees proof
Amazon Seller Case Study:
Too Much at Stake
Results:
Recovering Money Without the Worry
Before:
It's taken us years to build then scale our personal FBA account. I was very worried to have a service company start submitting claims on my behalf without my oversight. I had a virtual assistant on my account who I paid a few hundred dollars a month. Sometimes I paid him more than he recovered.
I am the admin of a popular Facebook group helping sellers grow their businesses. One of the most popular questions asked are what reimbursement company do I trust. At the time I couldn't offer any tips as I've read too much online and didn't want to risk putting them in harms way.
After:
Joe reached out to me over FB messenger and urged me to give his system a try. The tools they built allowed me to oversee the entire process and be 100% in line with Amazon's TOS. We recovered $10,000 in the first month and decided to tell the group about it. Since then I've recovered $50K personally and from what I've heard hundreds of thousands.
We all couldn't be more thrilled!
"Seller Locker tackled reimbursements in a very unique way. They allow us to be aggressive in our approach without ever crossing the line......beautiful piece of work."
Jeff Storch, Sourcing Simplifier
Proof of Results
Overcharged fees proof
Features
Follow Up On Every Claim Using Claim Automation
Use Artificial Intelligence to resolve every claim, automatically.
Take Control of Your Margins Using Our FBA Auditor
Fulfilment fees change daily. Prevent thousands in lost profits by inputting your product dimensions.
Take control of your margins using out FBA Auditor
Fulfilment fees change daily. Prevent thousands in lost profits by inputing your product dimensions.
Store Documents Fast with "Text To Store"
Have your team store invoices, proof of delivery and bills of lading by simply texting your own Seller Locker number.
"One of the best features that I like is texting in the BOL that I get, as well as the invoices and I think that's something that no one else has, and it really is a game changer."
Abe Harary - Ecom Director - Batteriesplus.com
Benefits
Cut Amazon Fees by 36%
Recover $10-$25,000/month
Cut Package Size Fees by 65%
Cut Amazon Fees by 36%
Recover $10-$25,000/month
Cut Package Size Fees by 65%
Pricing
We customize pricing unique to you in order to keep your business profitable.
Choose a starting point below:
OPTION 1
Sync your Data + Get a FREE Account Audit
Great for those who want to see a personalized walkthrough of the software with their data and see real recovery opportunities.
Benefits of Connecting Your Amazon Account:
- Custom pricing in 24 hrs unique for your business.
- Gain insight & uncover leaking points in your own FBA business.
-
See the tools in action with your own data.
- No Obligation
-
No Credit Card Required
OPTION 2
Book a Demo (No Account Connection Required)
Great for those who just want to take a general deep dive into the software and learn why Seller Locker is unique.
Benefits of a Demo
- Get your questions answered by a knowledgeable rep.
-
Estimated pricing before sign up.
- Don't need to connect your Amazon Account.
- No Obligation
-
No Credit Card Required
Before using Seller Locker, I'd tested out some other reimbursement companies, and when I tried to negotiate with them they weren't helpful whatsoever. With Seller Locker we were able to find a happy medium as far as pricing moving forward...I'm really thankful for that.
Abe Harary - Batteriesplus.com
The Team
Joseph Abitbol
Wearing Many Hats
Obsessed with anything E-commerce.
Isaac Hadriye
Co Founder
Strategic Partnerships
Danny Movtady
Sales & Business Development
Richie Abitbol
Sales Director
David Adler
Customer Success Manager
Lead Developer
Roman Levytskyy
Full Stack Developer
Pete Rakozy
Marketing
Sikandar Sultan
Virtual Assistant Manager
Q&A
1. What is the difference between you and other reimbursement companies?
This is a quite a long answer:
Follow up on cases – Recover more money by following up on cases. We have a platform that reads and suggests responses to cases. We cover more than 50+ scenarios and help you reach a resolution to every single claim with one click.
Transparent platform – Nobody likes it when unexpected losses eat at your profits. Seller Locker provides a platform where you can log in and see the full reimbursement process from start to finish. Take control of your account by tracking the status of every discrepancy and following recent fee changes. We also added features to help you prevent future losses, such as the fba fee calculator and fba fee reductions. Our platform gives you full control of the process.
Enterprise Grade System for Inbound Shipments – Lost items on inbound shipments are the silent killer to your profits. It’s hard to sift through your inbound shipments and track your claims. Never drop the ball again. Seller Locker provides the full suite of tools needed to successfully recover money on inbound shipment claims. We start at preparation: Upload and store your bill of ladings, packing slips and invoices for free on our system; For small parcel shippers, we automatically provide proof of delivery screenshots for your claims. When submitting cases, we help you submit them in the reconcile tab, the way Amazon wants it. And we alert you to the claims where amazon needs more documentation. Trusted by Top 100 Amazon Sellers.
FBA Fee reductions and overcharges – Your fulfillment fees can go up at anytime. This can kill your profit margins without you even noticing. We specialize in overcharged FBA fees. We’ve prevented over $20+ million in losses by fixing fulfillment fees before they were overcharged. We don’t let the losses build up, we help you act fast. We provide the order sheets that are necessary to recover past overcharges on FBA Fees.
Going after the balance on cases – We don’t file a bunch of cases and hope for the best. We follow up on every claim to make sure you were reimbursed in full.
Approved in the Amazon App Store – We are the only reimbursement solution that is in the Amazon Marketplace Appstore. Here’s the link
Enterprise Graded Solution – With over $4 billion of annual sales in our system and tens of the Top 100 Amazon Sellers, we work with sellers that sell over 250 million a year on Amazon. We worked closely with them to create processes that can be used by your team to stay on top of your reimbursements and protect your profits.
Up to Date with Amazon’s Policies and Terms of Service – With over $4+ Billion in annual sales in our system, we take compliance and security seriously. In compliance with Amazon TOS, we’ll only show you claims that were researched and pre-vetted. We prevent you from opening a high volume of cases. We also file inbound claims with the correct documentation in the reconcile tab per Amazon’s policy with the correct documentation.
3. I don’t want to pay commissions on my reimbursements. It’s too expensive. Do you have another pricing model?
Yes! We have a reputation for providing fair, transparent, and creative pricing. For accounts with larger volumes reach out to us. (Typeform i want better pricing.)
4. Can I turn off the inbound shipments feature?
Opening inbound shipment claims is as easy as going to the reconcile tab and clicking a few buttons. Where seller locker provides values is the alerts, preparation, and follow up. Our inbound shipment features have been extremely valuable to 2,000 sellers, even sellers doing over $250M a year. (ask joe: If you’re not convinced after a demo, let us know) (If it’s too expensive, contact us (link to typeform).)
5. What categories do you cover?
– Missing From Inbound
– Reimbursed less than what was expected
– Claims opened after expiration
– Inbound Shipment claims not eligible in the reconcile tab
– Fulfillment Fee Overcharges
– Fulfillment Fee Reductions
– Inventory Lost in the FBA Warehouse
– Inventory Damaged in the FBA Warehouse
– Inventory Lost/Damaged During FC Transfer
– Reimbursements that never arrived
– Reimbursements that weren’t paid to the account
– Claims that were partially reimbursed
– Customer was Refunded and the Item was never returned after 45 days (free report provided)
– Customer was Refunded and sent the item back in Unfulfillable
– Condition(free report provided)
– Customer Returns that were damaged by the carrier or by Amazon and were not reimbursed. (free report provided)
– Inventory that was destroyed by Amazon (free report provided)
– Items that were Damaged during the Inbound Process (free report provided)
6. It seems that other companies cover categories that you don’t?
At first glance it may look like seller locker covers only a handful of categories while other companies can cover up to 30 categories. But, we’ve analyzed the reimbursement history of over 2,000 accounts and $6+ billion of sales and found that seller locker has full coverage over 95% of the reimbursement process. This means that for every single claim, seller locker guides and makes the process as easy as possible.
What about the remaining 5% of categories that are not covered?
After a ton of research we’ve found that the success rate of these claims are very low and sometimes its not worth it to file tons of cases only to win a few of them. So, we decided to provide the reports and case message for these categories absolutely free! Ask us for any one of the following reports and we’ll provide it to you absolutely free:
– Customer was Refunded and the Item was never returned after 45 days (free report provided)
– Customer was Refunded and sent the item back in Unfulfillable Condition(free report provided)
– Customer Returns that were damaged by the carrier or by Amazon and were not reimbursed. (free report provided)
– Inventory that was destroyed by Amazon (free report provided)
– Items that were Damaged during the Inbound Process (free report provided)
7. I’m concerned about the negative things I’ve heard involving reimbursement software that could put my account at risk.
No seller should ever ever put their account at risk for any reason. Seller Locker is being used by the top 100 Amazon sellers as well as thousands of other sellers. We have Enterprise sellers that trust our system and rely on it every day. We take compliance very seriously. In fact, this is the exact reason why we built a transparent software instead of just opening claims for the seller. Our process was designed to prevent a high volume of claims from being submitted in a short amount of time and to prevent the submission of inaccurate claims. Our process was reviewed and we were approved into the Amazon Marketplace Appstore as a reimbursements provider.
For more information, here’s Amazon’s Policy regarding reimbursements link
Claiming reimbursements is something that tens of thousands of Amazon sellers have been doing, from the top Amazon sellers that do hundreds of millions a year down to the smallest seller. Every seller should manage their account properly, and if they don’t handle reimbursements, their profit margins could be easily eaten up.
8. I’m currently using a reimbursement service, why should I switch?
Seller Locker provides a full suite of tools to guide you in the process from start to finish. We’re not just a company that opens reimbursement claims. We’re also not a company that just provides reports to submit to Amazon. Our team has invested and audited the major leaks that can kill FBA profits. These even include things that are outside the scope of reimbursements.
A few examples are:
– FBA Fee Reductions (Prevent losses in the first place, by catching errors as they happen)
– A full transparent view into the auditing process
– Follow up on every single claim with our chrome extension (We cover over 50+ scenarios of follow up)
– Automatic proof of delivery for small parcel shippers
– Free storage of invoices, bills of lading and packing slips
– Optimize your packaging with our FBA Fee Calculator
– A full enterprise grade system for Inbound Shipments
We don’t just open up claims and hope for the best. We focus on resolving every issue, even if it does not result in a reimbursement. We focus on preventing issues for the long term and building processes to make you more efficient when dealing with seller support.
9. What kind of access do you need to my Amazon account?
You must be an Amazon FBA Seller in order to use Seller Locker.
We need your MWS API credentials to sync with your account.
Getting connected takes only a couple of clicks.
We use this access to run reports relating to the reimbursements.
All data is secured via SSL and SHA-256 encryption and we are PCI compliant.
Your data is kept strictly confidential and is protected using military grade encryption.
10. I don’t need you guys. I’m doing this in house.
Some of our customers have their own full time staff that work on reimbursement claims 24/7.
Even they were shocked to see that there were holes in their reimbursement process that were not being addressed.
If you’d like to find out how your in-house process is doing, sign up, do not even put in any credit card information. Once your account finishes loading, you can email us at sales@sellerlocker.com and we’ll give you a full report on your reimbursement process.
11. Can I run the numbers for free without a credit card?
Yes! Once your account finishes loading, you can email us at sales@sellerlocker.com and we’ll give you a full report on your reimbursement process.
12. What do you mean by we cover 50+ scenarios?
Seller support is known to give lengthy and confusing responses to claims.
We’ve analyzed and tested hundreds of thousands of responses and built a follow up system that explains Amazon’s response and suggests how to proceed with the claims.
Examples include:
– Amazon stating that a claim is expired and the claim was opened too late
– Amazon says to open the case in the reconcile tab
– Units in the shipment were counted and confirmed
– Amazon reimburses you less than what you are owed
– 46+ more!
13. Show me that you’re better than my current process!
If you’d like to find out how your current process is doing, sign up, do not even put in any credit card information. Once your account finishes loading, you can email us at sales@sellerlocker.com and we’ll give you a full report on your reimbursement process.
14. Do you cover other marketplaces besides the U.S.?
Right now, we only cover the US FBA Marketplace.
Covering the UK, EU, Canada and Japan is on our development roadmap.
If you’re on our email list, we will let you know when we release new marketplaces.
© 2020 SELLER LOCKER. All rights reserved.
© 2020 SELLER LOCKER. All rights reserved.